1. Introduction
    1. Welcome
  2. Types of Quality Engineers
    1. How to think about quality
    2. Traditional disciplines in software development
    3. Black-box testing - More than just clicking buttons
    4. White box - Thinking about your internals from a test perspective
    5. Gray box - Thinking past the user interface
  3. Defining a Common Language
    1. Understanding your project and quality goals
    2. Breaking down and ranking issues by severity
    3. Using a matrix to define priorities
    4. Defining milestone goals
  4. Tracking Systems
    1. Exploring bug bases
    2. Test case management systems
    3. Recording defects
    4. Example bug workflows
    5. What is a bug model
    6. Interpreting bug models
  5. Areas of Focus
    1. Testing core functionality
    2. Identifying possible user scenarios
    3. Back-end testing
    4. Understanding load testing and why it is important
  6. Automation
    1. Automatic recording of defects
    2. Putting unit tests in context
    3. Testing the interaction between objects
  7. Conclusion
    1. Next steps